by David K . Hayes Ph . D . (Author), JackD.NinemeierPh.D. (Author)
For courses in Introduction to Hotel and Lodging Management.
Describing in great depth and detail all areas of hotel administration, this accurate text provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with students the procedures effective managers use to ensure their hotel's-and their own-ultimate success.
Format: Hardcover
Pages: 512
Edition: 1
Publisher: Prentice Hall
Published: 03 Jul 2003
ISBN 10: 0130995983
ISBN 13: 9780130995988
David K. Hayes, Ph.D. is Managing Owner of the Clarion Lansing Hotel and Conference Center.
Jack D. Ninemeier, Ph.D. is a Professor of Hospitality Business at Michigan State University.