by Carol Righi (Author), KarelVredenburg (Author), ScottIsensee (Author)
The start-to-finish guide to User-Centered Design! *Make technology products easy to obtain, learn, and use *New methods, tools, technologies, and real-world case studies *A complete lifecycle approach to UCD that delivers breakthrough efficiency *Evaluating your current products and aligning your entire organization to support UCD *Improving everything your customers see, hear, and touch *Applying UCD to software, hardware, Web sites, and services for both external and in-house use *Optimizing UCD today-and anticipating trends that will impact tomorrow's products It's this simple: User-Centered Design: An Integrated Approach will help you build products that customers will love-and buy!
Format: Paperback
Pages: 288
Edition: 1
Publisher: Prentice Hall User-Centered Design: An Integrated Approach will help you optimize your customers' total experience with any technology product or service - from purchase and installation through support, upgrades, and beyond. Karel Vredenburg, Scott Isensee, and Carol Righi, the field's leading experts, present methods, techniques, case studies, and CD-ROM-based tools for introducing, deploying, and optimizing UCD to make products that are simpler, more elegant, more powerful, and more profitable.
Published: 13 Dec 2001
ISBN 10: 0130912956
ISBN 13: 9780130912954
Book Overview:
-Larry Wood
Professor, Brigham Young University,
Author of User Interface Design,
Vice President of the Usability Professionals' Association
-Theo Mandel, Ph.D.
Interface Design and Development
author of The Elements of User Interface Design
-Kara Pernice Coyne
Director of Research
Nielsen Norman Group
-Tom MacTavish
Vice President and Director
Human Interface Laboratories
Motorola Labs
-Randolph G. Bias, Ph.D.,
Chief Usability Officer,
Austin
Usability
-Jack Means
Usability/Research Administrator
State Farm Insurance
Bloomington, Illinois
-Ian McClelland
Philips Consumer Electronics
-Julie Nowicki
President
Optavia Corporation
-Mary Lytwyn
Bank of Montreal
THE AUTHORS have used this book's techniques to design everything from mainframe computers to the Olympics Web site.
KAREL VREDENBURG, Architect and Corporate Champion for User-Centered Design at IBM, led the creation of the integrated version of UCD presented in this book.
SCOTT ISENSEE, user interface architect at BMC Software, is a former senior member of IBM's user interface architecture group. He holds 42 U.S. patents, and is co-author of The Art of Rapid Prototyping.
CAROL RIGHI, President of Righi Interface Engineering, Inc., has worked in HCI since 1984 and specializes in user-interface design and design education.
The authors run a popular workshop series titled Practical UCD: How to Introduce, Deploy, and Optimize User-Centered Design.