Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design (Interactive Technologies)

Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design (Interactive Technologies)

by KarenHoltzblatt (Author), ShelleyWood (Author), JessamynBurnsWendell (Author)

Synopsis

Is it impossible to schedule enough time to include users in your design process? Is it difficult to incorporate elaborate user-centered design techniques into your own standard design practices? Do the resources needed seem overwhelming? This handbook introduces Rapid CD, a fast-paced, adaptive form of Contextual Design. Rapid CD is a hands-on guide for anyone who needs practical guidance on how to use the Contextual Design process and adapt it to tactical projects with tight timelines and resources. Rapid Contextual Design provides detailed suggestions on structuring the project and customer interviews, conducting interviews, and running interpretation sessions. The handbook walks you step-by-step through organizing the data so you can see your key issues, along with visioning new solutions, storyboarding to work out the details, and paper prototype interviewing to iterate the design-all with as little as a two-person team with only a few weeks to spare!

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More Information

Format: Paperback
Pages: 320
Publisher: Morgan Kaufmann
Published: 31 Dec 2004

ISBN 10: 0123540518
ISBN 13: 9780123540515
Book Overview: A hands-on workbook that is a follow-up to the best selling Contextual Design

Media Reviews
Rapid Contextual Design is a timely, relevant book for technical communicators. Whether you are a seasoned usability professional or a novice trying to develop your awareness of user-centered design, you should add this title to your bookshelf. - Eddie VanArsdall, Technical Communication
Author Bio
Karen Holtzblatt is a co-founder of InContext Enterprises, Inc., a firm that works with companies, coaching teams to design products, product strategies, and information systems from customer data. Karen Holtzblatt developed the Contextual Inquiry field data gathering technique that forms the core of Contextual Design and is now taught and used world-wide.