Perfect Assertiveness

by JanFerguson (Author)

• Used

  Paperback
  1999

  $3.44

  Understanding assertiveness and aggression, and the potential for improvement in personal, social and workplace relationships.

• Used

  Paperback
  2003

  $3.44

  All you need to get it right first time Perfect Assertiveness helps you to understand more about assertiveness and aggression, and teaches you to understand more about yourself, the possibilities of change and the potential for improvement in personal, social, family and workplace relationships. Chapters include: - What does assertiveness really mean? - Non-assertive behaviour and its results - What's in it for you? - You're in charge - Learn to be your own best friend - Moving on, letting go - Handling conflict - Being an assertive customer - Setting boundaries and saying 'no' - Steps to becoming more assertive