by Jean-Francois Manzoni (Author), Soumitra Dutta (Author)
The authors outlline their multidimensional approach to process engineering which embodies not only the conventional focus on efficiency and meeting customer needs, but also adds two new dimensions of growth not only in terms of market share, but also of individual development of the company's staff.
Format: Hardcover
Pages: 480
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Published: 01 Oct 1998
ISBN 10: 0077094360
ISBN 13: 9780077094362