Assertiveness at Work: A Practical Guide to Handling Awkward Situations

by Kate Back (Author), Ken Back (Author)

• Used

  Paperback
  1990

  $3.25

• Used

  Paperback
  1999

  $3.25

  This is a self-training assertiveness book that meets the needs of managers by applying itself to familiar work situations. The authors offer guidance on developing assertiveness in a way that minimises conflict and stress and optimises management effectiveness. This new edition combines the practical approach of the best-selling second edition with new sections on being assertive upwards, negotiating assertively, and how assertion can help during times of change.

• Used

  Hardcover
  1990

  $3.25