Crucial Conversations: Tools for Talking When Stakes Are High

Crucial Conversations: Tools for Talking When Stakes Are High

by KerryPatterson (Author), JosephGrenny (Author), RonMcmillan (Author), Al Switzler (Author)

Synopsis

More than 1.5 million copies sold! The New York Times bestselling guide to communicating best when it matters most--revised and updated to provide greater command of any conversation

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More Information

Format: Hardcover
Pages: 304
Edition: 2
Publisher: McGraw-Hill Professional
Published: 19 Sep 2011

ISBN 10: 0071775307
ISBN 13: 9780071775304