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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

by JosephMichelli (Author)

  • New

    Hardcover 2011

    $34.80
Synopsis

The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results

$34.80

Quantity

20+ in stock

More Information

Format: Hardcover
 Pages: 320
 Publisher: McGraw-Hill Professional
Published: 01 Jun 2011
ISBN 10: 0071773541
ISBN 13: 9780071773546