Solving Employee Performance Problems: How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in Everyone

Solving Employee Performance Problems: How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in Everyone

by Anne Bruce (Author), Brenda Hampel (Author), ErikaLamont (Author)

Synopsis

Put problem employees on track to excellence in no time flat! Solving Employee Performance Problems is an all-in-one guide to skillfully handling every situation involving problematic employees. The authors' proven approach has been used by some of the most successful companies in business-and now you can apply the same method to your own organization. It's called the Performance Management Model, and it consists of four defined steps: Assess Set expectations Coach and correct Measure results With Solving Employee Performance Problems, you have all the tools and information you need to instantly evaluate and manage the performance of any employee, whatever the issue-from habitual tardiness to inappropriate use of technology to lack of leadership skills. The authors provide a scenario for each conduct problem and walk you through the steps for arriving at the best solution. Get the precision guidance you need to keep your workplace running like a well-oiled machine-with Solving Employee Performance Problems! Table of Contents Chapter 1: Set Expectations to Avoid Performance Issues Chapter 2: The 4-Step Model to Getting Performance Management Right Every Time Chapter 3: The Manager, Employee, and HR Partner Chapter 4: Communicate Clearly and Often Chapter 5: Accelerate Performance Success: From 0 to 60 with Real Situations Chapter 6: How Managers Can Be Proactive (and Not Reactive) with Performance Chapter 7: 30 Starters for Tough Performance Conversations Chapter 8: Been Down That Road Before: Real-life Success Stories Chapter 9: Using The Strategies Successfully in Your Organization

$28.09

Quantity

20+ in stock

More Information

Format: Paperback
Pages: 272
Publisher: McGraw-Hill Professional
Published: 01 Jul 2011

ISBN 10: 0071769072
ISBN 13: 9780071769075

Author Bio
Anne Bruce is the author of 16 business books and a consultant and speaker whose clients have included the White House, Ben & Jerry's, Southwest Airlines, Sprint, IBM, GEICO, and Coca-Cola. She lives in Southern California. Brenda Hampel and Erika Lamont, founding partners with Connect the Dots Consulting in Columbus, Ohio, create onboarding, leadership coaching, and team dynamics solutions for clients such as TJX Companies, Volkswagen Group of America, The Ohio State University Medical Center, Audi of America, Tween Brands, Nissan USA, and Greif Inc.