by Mark Stein (Author), Lilith Christiansen (Author)
Helps to capture the onboarding margin with the '4 pillars' of successful onboarding. This book provides a business case, a systemic approach to the entire process, and instructive inside stories from Apple, Starbucks, Netflix, Microsoft, Baird, Bank of America, John Deere, and dozens of other industry leaders.
Format: Hardcover
Pages: 304
Publisher: McGraw-Hill Professional
Published: 01 Jul 2010
ISBN 10: 0071739378
ISBN 13: 9780071739375