High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience (MGMT & LEADERSHIP)

High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience (MGMT & LEADERSHIP)

by JodyHofferGittell (Author)

Synopsis

From award winning author of The Southwest Airlines Way, an examination of how the same power of relational coordination that propelled Southwest Airlines can be used in the healthcare setting to achieve lower costs, more efficiency, and better care.

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More Information

Format: Illustrated
Pages: 288
Edition: Illustrated
Publisher: McGraw Hill
Published: 01 Jul 2009

ISBN 10: 0071621768
ISBN 13: 9780071621762