by Lani Arredondo (Author)
This hands-on, concise guide gives you 24 proven techniques for communicating clearly and managing conflicts. It features guidelines for everything from sharing information and gathering input from employees to handling disagreements to conducting results-driven meetings and presentations.
Format: Paperback
Pages: 64
Publisher: McGraw-Hill Professional
Published: 01 Jun 2007
ISBN 10: 0071493379
ISBN 13: 9780071493376