Voice of the Customer: Capture and Analysis (Six SIGMA Operational Methods)

by KaiYang (Author)

New
Hardcover
2007
$138.02

Demonstrates how Design for Six Sigma's statistical methods can be deployed to identify key customer needs and assess the cost of poor quality, design robust product to meet those needs, optimize product life cycles, and accurately validate their findings.

Synopsis

Demonstrates how Design for Six Sigma's statistical methods can be deployed to identify key customer needs and assess the cost of poor quality, design robust product to meet those needs, optimize product life cycles, and accurately validate their findings.

$138.02

Quantity

20+ in stock

More Information

Format: Hardcover
Pages: 416
Edition: 1
Publisher: McGraw-Hill Professional
Published: 01 Dec 2007
ISBN 10: 0071465448
ISBN 13: 9780071465441

Voice of the Customer: Capture and Analysis (Six SIGMA Operational Methods)

New

$138.02

Synopsis

$138.02

More Information