by Anne Bruce (Author)
Perfect Phrases for Documenting Employee Performance Problems will be an easy access guide to help managers identify performance issues and prepare concise documentation of those problems. This quick-reference tool is perfect for new managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.
The book covers a wide variety of performance issues including:
Communication Skills
Punctuality
Decision Making
Empowerment and Delegation
Technical Skill Development
People Skills and Relationship-building
Coaching Others
Customer Care
Attitude
Handling Personal Problems
Creativity and Innovation
Meeting Deadlines
Leadership Skills
Negotiation Skills
Appearance
Self-esteem and Confidence
Efficient Use of Time
Problem Solving and Conflict Resolution
Teamwork
Emotional Intelligence
Overall Productivity
Loyalty
Resistance to Change
Project Management
Safety
Goal Setting
Motivation and Morale Building
Common Sense and Good Judgment
Personal Growth and Development
Professional Growth and Intentional Learning
Format: Illustrated
Pages: 144
Edition: Illustrated
Publisher: McGrawHill Education
Published: 01 Jun 2005
ISBN 10: 0071454071
ISBN 13: 9780071454070