by JosephDeFeo (Author), WilliamBarnard (Author), JuranInstitute (Author)
Based on the Juran Institute's method, this book goes beyond certification or implementation processes discussed in six sigma texts to prepare an organization's managers - at various levels - to deal with the practical day-to-day human, structural, and technological issues which arise when initiating and maintaining a Six Sigma effort.
Format: Hardcover
Pages: 374
Publisher: McGraw-Hill Professional
Published: 04 Jul 2004
ISBN 10: 0071422277
ISBN 13: 9780071422277