Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone (The McGraw-Hill Professional Education Series)

by Rick Brinkman (Author), Rick Kirschner (Author)

• Used

  Paperback
  2003

  $3.21

  Provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. This results-driven guide tells you what you need to know about forces that compel people to be difficult and the ten most unwanted behaviors.

• New

  Paperback
  2003

  $20.48

  Provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. This results-driven guide tells you what you need to know about forces that compel people to be difficult and the ten most unwanted behaviors.