by Mel Silberman (Author)
Presents customizable performance improvement tools. This book contains work sheets and reproducible tools that can be downloaded from the Web and customized or photocopied. They include reproducible job aids for employees, performance improvement activities that managers can use to train their teams, and questionnaires for performance assessment.
Format: Paperback
Pages: 356
Publisher: McGraw-Hill
Published: 28 Jan 2003
ISBN 10: 0071409459
ISBN 13: 9780071409452