Say It Right the First Time (BUSINESS BOOKS)

by Loretta Malandro (Author)

• New

  Paperback
  2003

  $26.45

  Explains the communication principles that inspire people to perform at better levels. This book provides the communication skills needed to motivate people, move up the career ladder, and handle difficult situations. It also features insights into the emotional impact of words and how to use these emotional triggers to connect with others.