Managing and Motivating Contact Center Employees

Managing and Motivating Contact Center Employees

by Malcolm Carlaw (Author), Peggy Carlaw (Author), Kurt Friedmann (Author), Vasudha Deming (Author)

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Format: Paperback
Pages: 350
Publisher: McGraw-Hill Education
Published: 01 Jan 2003

ISBN 10: 0071388885
ISBN 13: 9780071388887