Service Management: Operations, Strategy, Information Technology with Student CD

Service Management: Operations, Strategy, Information Technology with Student CD

by JamesAFitzsimmons (Author)

Synopsis

This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.

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Quantity

2 in stock

More Information

Format: Paperback
Pages: 605
Edition: 5
Publisher: McGraw-Hill Higher Education
Published: 01 May 2005

ISBN 10: 0071244409
ISBN 13: 9780071244404