Operations Management for Competitive Advantage with Student DVD and OLC card

Operations Management for Competitive Advantage with Student DVD and OLC card

by F . Robert Jacobs (Author), RichardBChase (Author)

Synopsis

Jacobs and Chase continue to lead the field of Operations Management with cutting edge up to date content, technology, and motivation.

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More Information

Format: Paperback
Pages: 806
Edition: 11
Publisher: McGraw-Hill Higher Education
Published: 01 May 2005

ISBN 10: 0071115536
ISBN 13: 9780071115537

Author Bio
Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service gurus in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute. F. Robert Jacobs is currently department chairman at Indiana University. He has a PH.D from Ohio State and is past Vice President of the Decision Sciences Institute, Information Technology Coordinator for Decision Sciences Institute for 1997, as well as Associate Editor on the board of the Journal of Operations Management.