by Carol Auerbach (Editor), Mel Silberman (Editor)
This yearly sourcebook of experiential learning exercises, games and job aids provides a practical reference for all trainers with the task of improving personal, group and organizational performance. It should enable trainers to implement the latest ideas on training and development covering team development, quality improvement, customer service, diversity training and more. It contains 40 self-contained resources complete with instructions and reproducible handouts.
Format: Paperback
Pages: 304
Publisher: McGraw-Hill Inc.,US
Published: 01 Dec 1996
ISBN 10: 0070578400
ISBN 13: 9780070578401