
by PeterScott-Morgan (Author)
What drives day-to-day behaviour in an organization? The author proposes that the silent engines are not official policies but unwritten rules and that deciphering those rules is a vital step in managing change because the process reveals why people are simply unwilling to alter their behaviour. The text shows how to break free through the barriers to change. New Yorker -style cartoons emphasize major points.
                        Format:  Hardcover
                         Pages: 256
                        
                        
                        
                        Publisher: McGraw-Hill Education 
 Published: 01 May 1994
                        
                        
                        
                        
                        
                        ISBN 10:  0070570752
 ISBN 13: 9780070570757