Quality on Trial: Bringing Bottom-line Accountability to the Quality Effort

by RogerJ.Howe (Author)

• Used

  Hardcover
  1995

  $3.24

  Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b

• Used

  Paperback
  1993

  $4.69

• Used

  Hardcover
  1993

  $3.80