Call Center Operations: Profiting from Teleservices (McGraw-Hill Series on Telecommunications)

Call Center Operations: Profiting from Teleservices (McGraw-Hill Series on Telecommunications)

by Charles E . Day (Author), Charles E . Day (Author)

Synopsis

The management of telecommunications and computer technologies presents businesses with opportunities to make their operations more efficient; and there are numerous examples of the functions being transformed by telecommunications technologies. This book teaches how to profit from them.

$59.79

Quantity

10 in stock

More Information

Format: Illustrated
Pages: 516
Edition: Illustrated
Publisher: McGraw-Hill Professional
Published: 28 Apr 2000

ISBN 10: 0070164304
ISBN 13: 9780070164307