The Hard Truth about Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner

New
Paperback
2008
$17.77

As a coach and trainer to hundreds of managers and executives from Fortune 500 companies, Peggy Klaus works daily with individuals who have hit career blocks: they are excellent at their jobs, but don't seem to be able to get ahead. The source of their frustrating career inertia is rarely a result of a shortfall in their technical expertise, but rather a shortcoming in their soft skills - the personal skills and attitudes, communication, and social dexterity necessary to succeed in the business world. Many highly-trained executives and educated professionals are clueless about the importance of soft skills, failing to take them seriously until they find themselves in hot water or stuck in their career path.In Hard Truth About Soft Skills , Peggy Klaus provides the practical tools necessary for developing the most essential soft skills in the following areas: Workload management, Handling critics, Effective communication, Leadership, Office politics, Personal image, and Dealing with differences.

Synopsis

As a coach and trainer to hundreds of managers and executives from Fortune 500 companies, Peggy Klaus works daily with individuals who have hit career blocks: they are excellent at their jobs, but don't seem to be able to get ahead. The source of their frustrating career inertia is rarely a result of a shortfall in their technical expertise, but rather a shortcoming in their soft skills - the personal skills and attitudes, communication, and social dexterity necessary to succeed in the business world. Many highly-trained executives and educated professionals are clueless about the importance of soft skills, failing to take them seriously until they find themselves in hot water or stuck in their career path.In "Hard Truth About Soft Skills", Peggy Klaus provides the practical tools necessary for developing the most essential soft skills in the following areas: Workload management, Handling critics, Effective communication, Leadership, Office politics, Personal image, and Dealing with differences.

$17.77

Quantity

20+ in stock

More Information

Format: Paperback
Pages: 208
Publisher: Harper Business
Published: 07 Feb 2008
ISBN 10: 0061284149
ISBN 13: 9780061284144

Media Reviews

[Klaus's] practical advice is delivered in the conversational style of a one-on-one session with a personal coach.... The volume is recommended for those who are in need of a more personable approach to rising up professionally. -- Publishers Weekly
The authors offer 54 important workplace lessons...[and]...offers important insight for career management which will be helpful to a wide range of library patrons. -- Booklist
This is a good book to read with a notebook at your side, in case you spot anything you've been doing to hold yourself back in the workplace. -- Atlanta Journal-Constitution

Author Bio

Peggy Klaus trains professionals worldwide at leading companies that include Credit Suisse, Disney, UNICEF, and Kaiser Permanente. Author of BRAG! The Art of Tooting Your Own Horn Without Blowing It, she is regularly featured in a wide range of media including the Today Show, 20/20, BusinessWeek, the Wall Street Journal, the New York Times, and O Magazine. Klaus has lectured at Harvard; the University of California, Berkeley; and Wharton. She lives in Berkeley, California.