Zap the Gaps!: Target Higher Performance and Achieve It!

Zap the Gaps!: Target Higher Performance and Achieve It!

by Dana Robinson (Author), Dana Robinson (Author), Jim Robinson (Author)

Synopsis

This text combines a fast-moving business parable with step-by-step instructions for implementing the GAPS approach to problem solving. In our uncertain economy it is important for companies to be performing at their peak capacity. Budgets and staff have been slashed across the board and managers must solve the problems at their root. In many cases the solution does nothing to solve the problem because the manager has not uncovered the root causes of the problem, but rather tried to smooth over the top. This text should provide the strategies necessary for individuals working at any level to avoid destructive pitfalls and become star performers. Through a parable which chronicles the woe of a fictitious manager who discovers the GAPS approach to performance improvement, Zap the GAPS! provides an example of how to implement this strategy. It illustrates how the formula can, and will, be successful. GAPS stands for G - go for the shoulds, A - analyse the is, P - pin down the causes and S - select the right solutions.

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Quantity

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More Information

Format: Illustrated
Pages: 140
Edition: Illustrated
Publisher: HarperCollins Publishers (Australia) Pty Ltd
Published: Jul 2002

ISBN 10: 0060503009
ISBN 13: 9780060503000

Media Reviews
A gem of a management book, guaranteed to help improve your company's performance no matter what business you're in! --Harvey Mackay, author of the New York Times bestseller, Swim with the Sharks without Being Eaten Alive
Author Bio
Ken Blanchard has earned the right to be considered a legendary management guru with his past bestsellers, which continue to appear consistently on the Business Week Bestseller list. With its engaging and recognizable story line, vivid examples, and reader-friendly approach, ZAP THE GAPS! is sure to become Blanchard's next bestselling sensation.