by TomPeters (Foreword), PaulSherlock (Author)
It is often said that business-to-business purchasing decisions, unlike consumer spending, are based on a rational analysis of specifications. This book argues that a valuing image which knowledge merely serves to rationalize, lies behind most industrial customers' decisions, and it is on this that sellers should concentrate.
Format: Hardcover
Pages: 188
Publisher: The Free Press
Published: Mar 1991
ISBN 10: 0029286158
ISBN 13: 9780029286159