A Passion for Excellence

by Thomas J. Peters (Author), Nancy Austin (Author)

• Used

  Hardcover
  1985

  $3.31

• Used

  Paperback
  1994

  $3.31

  In this sequel to In Search of Excellence , the authors divulge the three secrets of long-term business excellence: superior customer or client service, constant innovation, and full use of the abilities of every company employee. But the one element linking these three together is leadership, and the heart and soul of the whole concept is Management by Wandering About (MBWA).

• New

  Paperback
  1989

  $26.74