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Do You Want to Keep Your Customers Forever? (Harvard Business Review Classics)

by N/A

ISBN 13: 9781422140277

Format: Paperback (96 pages)
Publisher: Harvard Business School Press
Published: 01 Mar 2010

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Managing Customer Experience and Relationships: A Strategic Framework

by Don Peppers,Martha Rogers

ISBN 13: 9781119815334

Format: Hardcover (512 pages)
Publisher: Wiley
Published: 21 Jun 2022

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