Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals
by David B. Lipsky,Ronald L. Seeber,Richard Fincher
ISBN 13: 9780787964344
Format: Hardcover (432 pages) Publisher: Jossey Bass Published: 16 May 2003
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Organizing to Win: New Research on Union Strategies (ILR Press books)
by
ISBN 13: 9780801484469
Format: Paperback (370 pages) Publisher: Cornell University Press Published: 08 Jan 1998