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Evaluation of the Military OneSource Call Center in Select Groups of Callers: Call Quality, Call Outcomes, and Caller Satisfaction Evaluation of the Military OneSource Call Center in Select Groups of Callers: Call Quality, Call Outcomes, and Caller Satisfaction by Erika Litvin Bloom,Lisa H. Jaycox,Thomas E. Trail

Evaluation of the Military OneSource Call Center in Select Groups of Callers: Call Quality, Call Outcomes, and Caller Satisfaction

by Erika Litvin Bloom,Lisa H. Jaycox,Thomas E. Trail


ISBN 13: 9781977406538

Format: Paperback (86 pages)
Publisher: RAND Corporation
Published: 31 Jul 2021

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