Service Management: An integrated approach
by Bart Van Looy,Paul Gemmel,Roland Van Dierdonck
ISBN 13: 9780273732037
Format: Paperback (544 pages) Publisher: Pearson Published: 07 Mar 2013
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Relational Practices, Participative Organizing (Advanced Series in Management)
by Chris Steyaert
ISBN 13: 9780857240064
Format: Hardcover (400 pages) Publisher: Emerald Group Publishing Limited Published: 27 Jul 2010