Total Organizational Excellence: Achieving World-class Performance
by John S. Oakland
ISBN 13: 9780750632096
Format: Hardcover (464 pages) Publisher: Butterworth-Heinemann Ltd Published: 03 Feb 1999 Other Format: Paperback
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Total Quality Management: Text and Cases (Contemporary Business Series)
by John S. Oakland, Leslie J. Porter
ISBN 13: 9780750639521
Format: Paperback (380 pages) Publisher: Butterworth-Heinemann Ltd Published: 15 Nov 1999 Other Format: Paperback
Total Quality Management: Text with Cases (Contemporary business studies)
by John S Oakland, Les Porter
ISBN 13: 9780750621243
Format: Paperback (448 pages) Publisher: A Butterworth-Heinemann Title Published: 17 May 1995 Other Format: Paperback
Total Quality Management: The route to improving performance
ISBN 13: 9780750609937
Format: Hardcover (480 pages) Publisher: Butterworth-Heinemann Ltd Published: 15 Mar 1993 Other Format: Hardcover