Total Organizational Excellence: Achieving World-class Performance
by John S Oakland
ISBN 13: 9780750632096
Format: Hardcover (464 pages) Publisher: A Butterworth-Heinemann Title Published: 03 Feb 1999 Other Format: Paperback
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TQM: Text with Cases: Text and Cases (Contemporary Business Series)
ISBN 13: 9780750639521
Format: Paperback (380 pages) Publisher: A Butterworth-Heinemann Title Published: 16 Dec 1999 Other Format: Student Edition
Total Quality Management: Text with Cases (Contemporary business studies)
by John S Oakland,Les Porter
ISBN 13: 9780750621243
Format: Student Edition (448 pages) Publisher: A Butterworth-Heinemann Title Published: 17 May 1995 Other Format: Paperback
Total Quality Management: The route to improving performance
ISBN 13: 9780750609937
Format: Hardcover (480 pages) Publisher: A Butterworth-Heinemann Title Published: 17 Feb 1994 Other Format: Hardcover