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Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems)

by Gary A. Rummler,Paul Harmon

ISBN 13: 9781558607583

Format: Paperback (529 pages)
Publisher: Morgan Kaufmann
Published: 04 Jan 2003

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Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)

by Paul Harmon

ISBN 13: 9780123741523

Format: Paperback (594 pages)
Publisher: Morgan Kaufmann
Published: 20 Aug 2007

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