A Complaint Is a Gift: How to Learn from Critical Feedback and Recover Customer Loyalty
by Janelle Barlow,Victoria Holtz
ISBN 13: 9781523002931
Format: Paperback (192 pages) Publisher: Berrett-Koehler Publishers Published: 08 Nov 2022
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A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty
ISBN 13: 9781523002979