Strategy Maps: Converting Intangible Assets into Tangible Outcomes
by Robert S. Kaplan,David P Norton
ISBN 13: 9781591391340
Format: Hardcover (480 pages) Publisher: Harvard Business Review Press Published: 01 Jan 2004
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Le tableau de bord prospectif
by Robert S Kaplan,David P Norton
ISBN 13: 9782708129320
Format: Paperback (312 pages) Publisher: Eyrolles Published: 01 Jan 2012