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The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists

by Shep Hyken

ISBN 13: 9780470404829

Format: Hardcover (256 pages)
Publisher: John Wiley & Sons
Published: 15 Apr 2009

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Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (& Employee) Experience

by Shep Hyken

ISBN 13: 9781608321063

Format: Hardcover (224 pages)
Publisher: Greenleaf Book Group LLC
Published: 01 Apr 2011

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