Services Marketing
by Valarie Zeithaml,Mary Jo Bitner
ISBN 13: 9780071199148
Format: Paperback (624 pages) Publisher: McGraw-Hill Education Published: 01 Aug 2002 Other Format: Paperback
Save for later
Services Marketing: 5th edition
by Valarie Zeithaml, Mary Jo Bitner, Dwayne Gremler
ISBN 13: 9780071263931
Format: Paperback (768 pages) Publisher: McGraw-Hill Education / Asia Published: 01 Jul 2008 Other Format: Paperback