Performance Scorecards: Measuring the Right Things in the Real World
by Richard Y. Chang,Mark Morgan
ISBN 13: 9780787952723
Format: Hardcover (192 pages) Publisher: Jossey Bass Published: 17 Apr 2000
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Improving Through Benchmarking: A Step-by-step Guide to Achieving Peak Performance (Richard Chang Collection: Quality Improvement S.)
by Richard Y. Chang,P.Keith Kelly
ISBN 13: 9780749416553
Format: Paperback (112 pages) Publisher: Kogan Page Ltd Published: 31 Mar 1995
Tools to Assist Planning and Analysis (v. 1) (Richard Chang Collection: Quality Improvement S.)
by Richard Y. Chang, Matthew E. Niedzwiecki
ISBN 13: 9780749416492
Format: Paperback (104 pages) Publisher: Kogan Page Ltd Published: 31 Mar 1995 Other Format: Paperback
by Richard Y. Chang,Mark W. Morgan
ISBN 13: 9780470910269
Format: Paperback (192 pages) Publisher: Jossey-Bass Published: 14 Apr 2000
The Passion Plan at Work: Building a Passion-Driven Organization
by Richard Y. Chang,Fred Smith,Louis Chang
ISBN 13: 9780787952556
Format: Illustrated (308 pages) Publisher: John Wiley & Sons, Inc. Published: 11 Jan 2001
Measuring Organizational Improvement Impact: A Practical Guide to Successfully Linking Organizational Inprovement Measures
by Richard Y. Chang
ISBN 13: 9780787951016
Format: Paperback (136 pages) Publisher: John Wiley & Sons Published: 23 Apr 1999