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Empowering Service Excellence: Beyond the Quick Fix (Cassell services management) Empowering Service Excellence: Beyond the Quick Fix (Cassell services management) by Conrad Lashley,Ruth McCurry

Empowering Service Excellence: Beyond the Quick Fix (Cassell services management)

by Conrad Lashley,Ruth McCurry


ISBN 13: 9780304331697

Format: Paperback (216 pages)
Publisher: Cengage Learning EMEA
Published: 23 Oct 1997

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Used : $3.42