Revisiting Outcomes Assessment in Higher Education
by Peter Hernon,Robert E. Dugan,Candy Schwartz
ISBN 13: 9781591582762
Format: Illustrated (474 pages) Publisher: Libraries Unlimited Published: 01 Jul 2006
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Getting Started with Evaluation
by Peter Hernon,Robert E. Dugan,Joseph R. Matthews
ISBN 13: 9780838911952
Format: Illustrated (224 pages) Publisher: American Library Association Published: 30 Oct 2013
Managing with Data: Using Acrlmetrics and Plametrics
ISBN 13: 9780838912430
Format: Illustrated (232 pages) Publisher: ALA Editions Published: 30 Apr 2015
U.S. Government on the Web: Getting the Information You Need Third Edition
by Peter Hernon,John A. Shuler,Robert E. Dugan
ISBN 13: 9781591580867
Format: Paperback (492 pages) Publisher: Libraries Unlimited Published: 30 Jun 2003
Assessing Service Quality: Satisfying the Expectations of Library Customers
by Peter Hernon, Ellen Altman, Robert E. Dugan
ISBN 13: 9780838913086
Format: Illustrated (232 pages) Publisher: ALA Editions Published: 30 May 2015