Contact US! Trainer's Manual: Call Center English Skills
by Jane Lockwood,Hayley McCarthy
ISBN 13: 9780521178587
Format: Paperback (64 pages) Publisher: Cambridge University Press Published: 21 Jun 2010
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Globalization, Communication and the Workplace: Talking Across the World
by N/A
ISBN 13: 9780826446077
Format: Hardcover (288 pages) Publisher: Continuum International Publishing Group Ltd. Published: 24 Jun 2010