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Contact US! Trainer's Manual: Call Center English Skills

by Jane Lockwood,Hayley McCarthy

ISBN 13: 9780521178587

Format: Paperback (64 pages)
Publisher: Cambridge University Press
Published: 21 Jun 2010

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Globalization, Communication and the Workplace: Talking Across the World

by N/A

ISBN 13: 9780826446077

Format: Hardcover (288 pages)
Publisher: Continuum International Publishing Group Ltd.
Published: 24 Jun 2010

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