Total Quality Service: Principles, Practices, and Implementation (St Lucie)
by D.H. Stamatis
ISBN 13: 9781884015830
Format: Hardcover (336 pages) Publisher: CRC Press Published: 01 Aug 1995
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Advanced Quality Planning: A Commonsense Guide to AQP and APQP (Productivity's Shopfloor)
ISBN 13: 9781563272585
Format: Paperback (272 pages) Publisher: Productivity Press Published: 02 May 2001
Essentials for the Improvement of Healthcare Using Lean and Six Sigma
ISBN 13: 9781439846018
Format: Hardcover (463 pages) Publisher: Productivity Press Published: 08 Dec 2010