How to Measure Customer Satisfaction
by John Brierley, Nigel Hill, Rob MacDougall
ISBN 13: 9780566085956
Format: Paperback (151 pages) Publisher: Gower Publishing Ltd Published: 29 Dec 2003 Other Format: Paperback
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by etc., John Brierley, Nigel Hill, Rob MacDougall
ISBN 13: 9780566081934
Format: Paperback (136 pages) Publisher: Gower Publishing Ltd Published: 08 Jun 1999 Other Format: Paperback