Through the Paper Curtain: Insiders and Outsiders in the New Europe (Chatham House Papers)
by Julie Smith, Charles Jenkins
ISBN 13: 9781405102933
Format: Hardcover (224 pages) Publisher: Wiley-Blackwell Published: 17 Sep 2003
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A Piece of the Pie: The Story of Customer Service at Publix
by Joseph W Carvin, Charles Jenkins
ISBN 13: 9780976818373
Format: Paperback (184 pages) Publisher: Nothing in Common Books Published: 18 Jan 2018