Creating Success: Effective Customer Care: 83 (Creating Success Series)
by Pat Wellington
ISBN 13: 9780749459970
Format: Paperback (144 pages) Publisher: Kogan Page Published: 03 Jun 2010
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Managing Successful Teams: Establish Team Objectives and Identity; Manage Performance and Under-Performance; Develop Team Creativity (Creating Success)
ISBN 13: 9780749464400
Format: Paperback (168 pages) Publisher: Kogan Page Published: 03 Jun 2012