Cross?: Words for Win-win Skills for Conflict Resolution
by Margaret McConnon,Shay McConnon,Charlotte Aldridge,Dave Lovett
ISBN 13: 9780953847402
Format: Paperback (116 pages) Publisher: People First,Barton on Sea Published: 01 Jun 2000
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Resolving Conflict: How to Manage Disagreements and Develop Trust and Understanding
by Shay Mcconnon
ISBN 13: 9781857039443
Format: Paperback (153 pages) Publisher: How To Books Published: 30 Apr 2004