Working with Difficult People
by Muriel Solomon
ISBN 13: 9780735202917
Format: Paperback (336 pages) Publisher: Prentice Hall Published: 12 Apr 2002
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Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind
by Amy Cooper Hakim,Muriel Solomon
ISBN 13: 9780143111870
Format: Paperback (352 pages) Publisher: Penguin Publishing Group Published: 06 Dec 2016